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Job Detail


Business Operations Manager


Durham, NC

Posted on Jan 10, 2018

GDH Consulting is looking for a Business Operations Manager to work onsite in Raleigh, NC.

Job Details
  • Coordinate all the analytics engagements for the IC Digitization (SolstICe) team 
  • Interact with Sales, Advanced Services, Software Development Engineering and other stakeholders to get the right customers context and data set (NP, SNTC) 
  • Execute the data analytics work: 
    • Extracting data from different sources 
    • Analyze data and produce appropriate graphics and analytics 
    • Draw the appropriate conclusions and business/operations recommendations 
    • Interact with TAC technical people to combine the analytics with a technical workflow view 
    • Utilize the completed analytics to build a compelling story for IC Digitization 
  • Work with Resource Planning experts to incorporate resource requirements for the creation of digitized IC into resource planning processes 
  • Actively work with other experts (IT, front end, data scientist) to design and execute new analytics models 
Minimum Requirements
  • Excel - data analysis 
  • Tableau or Clixsense 
  • Financial analytics 
  • Strong communication skills 
  • Good executive presence and presentation skills 
  • Analytical skills 
    • Experienced/advanced with Excel and other data analysis tools 
    • Prior experience with Business Object or Salesforce reporting seen as additional benefit 
    • Good knowledge around data science, statistics and analytics 
  • Creativity and ability to visualize data and findings: 
    • Tableau, qlikview/qliksense 
    • Ability to connect the dots between business, data and input provided by different teams/services 
  • Experience in financial analysis and analytics with respect to services organizations 
  • Knowledge of Services related organizations in other companies
    • Understanding of TS and TAC-related terminology 
    • Basic understanding of our client's product portfolio - ability to recognize critical network devices 
    • Basic understanding of networking as additional benefit

GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.